Exactly what working with us looks like.
If our name has been passed on to you, you are most likely looking for a little reassurance before making contact. Whether you are weighing up an idea or ready for pricing, we are happy to help from wherever you are starting.
Looking after you at every stage.
We believe great projects are built through strong relationships, practical thinking and quality workmanship, with a focus on value, durability and respect for the original character of the home.
BEFORE CONSTRUCTION
DURING CONSTRUCTION
AFTER
HANDOVER
A clear path from
first call to handover.
A clear path from first call to handover.
01
Enquiry
We visit, assess the work, and discuss what you are looking to achieve.
02
Site visit
We visit, assess the work, and discuss what you are looking to achieve.
03
ESTIMATE
An indicative figure early, so there are no surprises. For stairs, often from a photo.
04
Quote
A small, accountable team and consistent communication throughout.
05
Build
These are our simple steps to follow
A small, accountable team and consistent communication throughout.
06
HANDOVER
We complete what we start, and remain available should you need us.
We turn up, we call back, we do what we say.
We are QBCC licensed, Master Builders members, fully insured, and every staircase we build is certified. But the quality that matters most here is more straightforward.
Townsville is a word-of-mouth town, and a reputation built over more than 15 years can be lost quickly. We treat every project as though the next referral depends on it, because it does.
QBCC Licence
15166338
Master Builders
Queensland
Fully licensed
& insured